Performance Management

ISBN Number : 978-93-5051-434-4

Student Price : Rs.240

Student Dollar Price : 10$

Book Edition : First

Year of Publication : 2017

No. Of Pages : 234

Book Weight :0

About The Book

Every organization performs its task with the help of resources as men, machine, materials and money. Except manpower other resources are non-living but manpower is a live and generating resource. Manpower utilizes other resources and gives output. If manpower is not available then other resources are useless and cannot produce anything. Out of all the factors of production manpower has the highest priority and ignorance of human resource can prove to be disastrous. The human resource is critical and difficult to manage. It is because human behaviour is highly unpredictable. It differs not only from individual to individual but often on the part of same individual at different points of time. In spite of biological and cultural similarities, human beings not only differ in their appearance but also in their capabilities based on their background, training and experience. Human resource or a person at work is the most important component of the undertaking. Management cannot afford to ignore human resource at any cost.

Employees are performing different jobs in an organization depending upon the nature of the organization. All the different jobs are interrelated to achieve the targets. These are to be performed by the employees properly so they can give their best output at the job. This will have great impact on the total production, sales, profit, progress and market position of the company in the market. Various factors like skills, training, motivation, dedication, welfare, management policies, fringe benefits, salary and packages, promotion, communication etc. are responsible to encourage the people to work sincerely and give their best output. The importance of employees’ performance must be understood by the management and sincere efforts must be put in that direction. The management of the company taking timely steps in that direction will be in position to develop and motivate the people to do so. Finally the company may take the lead in the market and grab the opportunities available in the market.

Present business environment is very uncertain and risky. It is very difficult to understand and predict about the future. Mistakes are likely to take place. If a slight mistake is there then it may lead to the business being in great problems. Over and above the highly competitive situation compels every organization to wake up and do the business. It is not possible to do the business the way organization wants. A high degree of competency is needed at levels of management and employees. The need for highly talented and motivated human resource is felt. If the employees are highly talented and motivated then they would be in position to give better performance and higher level of productivity. So the importance of talented and motivated manpower or human resources has been realized at management level. They are interested to hire, train and maintain the manpower in such a way that they are in position to achieve the performance standards and objectives of the organization properly.

In present time the need for higher performance and productivity has been felt. So there should be focus of HR managers on performance management. Performance management maintains, develops and motivates the people at work to give better results. Performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on performance of the organization, a department, processes to build a product or service, employees, etc. Performance management is the process of creating a work environment or setting in which people are enabled to perform to the best of their abilities. Performance management is a whole work system that begins when a job is defined as needed. It ends when an employee leaves your organization. It helps in creating good working environment of openness, mutual trust, co-operation and team spirit. People work with their high degree of motivation and without work stress. In healthy working environment people work in teams and that leads to multidimensional benefits to individuals, teams, departments, sections, divisions and organization as a whole.

The benefits of it are numerous and these are financial and non-financial both. Managing employee or system performance facilitates the effective delivery of strategic and operational goals. Major gains from performance management are financial and non–financial. The Functions of Performance Management include to create a healthy work environment, develop performance plans, selection of appropriate people, decision regarding performance standard, plans for development of employees, measurement of performance, conducts performance feedback, design compensation, recognition and reward system, contributes in developing goodwill. By performing these functions the management helps in improvement of the performance as a whole. The work related employees problems are sorted out. It gives a sense of confidence and motivation among persons. These persons create publicity by word of mouth inside and in the public outside. It contributes a lot in creating high goodwill of the company.

Keeping in view the importance of management of performance of employees it inspired us for giving insight into the topics related to performance management to the academicians, practitioners, research scholars and students undergoing management programmes.

 

Contents :

1. Performance Management
2. Performance Management Process
3. Employees or Labour Productivity
4. Performance Appraisal
5. Performance Appraisal Process and Methods
6. Management by Objective Method
7. 360 Degree Appraisal Method
8. Assessment Centre
9. Designing, Developing and Managing Assessment Centre
10. Career Planning and Development
Case Study
Annexure
Bibliography

About The Author

Dr. R.K. Balyan is BE, MBA, MPM, M.A., L.L.B. and Ph.D. He pursued his education in the field of Engineering, Management, Arts and Law from different universities across India. Finally, he completed his Doctorate degree in Human Resource Development from Gujarat University, Ahmedabad. At present, he is working Director and Dean at Institute of Business Management & Research, Ahmedabad. He is also President of National HRD Network, Ahmedabad chapter since 2009. He is a professional member of All India Management Association, New Delhi.

He started his career in defence services and further worked in IT industry for four years as a zonal head and later on changed over to education field. He is having vast experience in the field of telecommunication and commercial activities. During his jobs in defence and IT industry, he was a regular visiting faculty and guest speaker to the management institutes. He has total 37 years of experience to his credit and 25 years exclusively in teaching. He is having vast experience in administration, teaching and research field. He has been corporate trainers for the leading companies in past.

His areas of specialization are Marketing, Human Resource Management, Production and Operations Management, Business Laws and Labor Laws. He has presented 40 papers in national and international seminars. He authored 3 books in the field of management. He has guided nearly more than 100 students for research projects under various universities. He is working as an External Referee for Ph.D. and M.Phil. and examined nearly 30 students under different universities.

Dr. Vikramender Singh Balyan - Completed his graduation with gold medal in civil engineering branch from L.D. Engineering College, Ahmedabad. He topped the civil engineering branch of the Gujarat University and he also topped all universities of Gujarat state in 2004. He completed his PG Diploma in Information Technology from IGNOU, New Delhi along with his engineering programme. He is a postgraduate in management from SIMS, Pune, and simultaneously completed his M.A. (Economics) with distinction from Pune University in 2007. 

Mrs. Suman Balyan completed her school education from CBSE, graduation (B.Sc.) from MKP PG College, Dehradun, HNB Garhwal University, Srinagar, J & K, and Master of Business Administration from Bangalore University, Bangalore (Karnataka). She is having bright academic background. After her post-graduation, she served in leading companies at Bangalore and New Delhi. She worked as Human Resource Manager in corporate sector. She fulfilled her assignment very successfully. She fulfilled her responsibility in areas of recruitment and selection, administration of HR department, grievance handling, salary etc. She is a visiting faculty to various management institutes. Along with her busy schedule on job, She gave her very valuable time in giving her ideas in preparation of books in areas of Human Resource Management, HRD and Performance Management. Her contribution is highly appreciable and hopes that she would be in position to give her fruitful contribution in future also. She is young and energetic scholar and having bright career in future. She has total 4 years of working experience in industry and education.

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