Business Communication and Soft Skills

ISBN Number : 978-81-8488-596-5

Student Price : Rs.275

Student Dollar Price : 11$

Book Edition : First

Year of Publication : 2009

No. Of Pages : 430

About The Book

It is axiomatic that everybody wants to succeed in life through their special talent. But in this race to succeed only some can fulfill their dreams. It has become very clear that all people, especially managers with good technical skills are not able to excel in their profession because they do not have adequate soft skills which are treated as life skills. These skills do not mean just good English. It encompasses area such as a warn smile, good time management, positive approach, euphemisms, body language, proper hand shake etc.

Book Content of Business Communication and Soft Skills

Chapter 1 Features of Indian English
Chapter 2 Communications
Chapter 3 Types of Communications
Chapter 4 Technical Presentations
Chapter 5 Formal and Informal Interviews
Chapter 6 Written Communication
Chapter 7 Letter Writing
Chapter 8 Fax and email
Chapter 9 Technical Report Writing
Chapter 10 Case Studies

About The Author

G.S.R.K Babu Rao - 

EFL University,


K. Shridhara Bhat, a Graduate in Mechanical Engineering with postgraduate diploma in Industrial Management and Master`s degree in Business Administration is currently engaged in part-time teaching as a visiting professor and consultancy in the field of management education and industry.

Earlier, he worked as Professor and Head of the Department of Management Studies, East Point College of Engineering and Technology and BMS College of Engineering, Bangalore during the period of 1994 to 2005.

Before taking up teaching profession, he served Bharat Electronics for a period of about 26 years in the areas of Production and Operations Management, Materials Management, Research and Development, Human Resource Management, etc.

He has authored books in subjects such as – Production and Operations Management, Total Quality Management, Materials Management, Inventory Management, Business Process Reengineering, Operations Research and Quantitative Techniques, Management and Behavioural Processes, World-class Manufacturing, Logistics Management, Logistics and Supply Chain Management, etc.

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