Soft Skills for Business (Bangalore Uni)

ISBN Number : 978-93-5262-222-1

Student Price : Rs.175

Student Dollar Price : 7$

Book Edition : First

Year of Publication : 2016

No. Of Pages : 228

Book Weight :292

About The Book

Soft skills help an individual to develop one’s personality and it refers to personality traits, personal habits, optimism, social graces, and friendliness. These are personal attributes, mainly related to emotional intelligence. These skills include self-esteem, sociability, self-management, integrity, responsibility, honesty etc., and are essential to succeed in face-to face dialogue. It also focuses on interpersonal relationship.

This work on “Soft Skills for Business” contains the psychological and physical attributes which are required for the employee in a business place. These skills are possessed by employees, who work in hotel industry (Hospitality Management), healthcare, personal care, tourism and such other services, which directly deal with human beings.

The aspects are written in an easily understandable manner by the students and other readers. Concepts are clearly explained. Summary and graded study questions are given at the end of title chapters. We hope that readers would enjoy reading this book.


Contents -

Unit 1 : Elements of Communication
1. Elements of Communication
2. Non-Verbal Communication
Unit 2 : Public Speaking
3. Public Speaking
Unit 3 : Interview Techniques
4. Interview Techniques
Unit 4 : Meetings
5. Meetings
Unit 5 : Business Communication
6. Written Communication

About The Author

Prof. H.R. Appannaiah is an erudite scholar and a prolific writer. He has promoted educational institutions and has a teaching experience of over 50 years, serving in the capacity of professor, principal and the director of postgraduate center. He has widely travelled abroad and has presented many research papers in national and international conferences. He has authored over 90 titles on Commerce and Management subjects, catering to the needs of graduate and postgraduate studies in Commerce and Management. He is a member of Federation of Chambers of Commerce and Industry in Karnataka and has served as Chairman of Business Education Committee, besides being the member of International Trade Committee, IT Committee and Tourism Committee. He has founded Federation of Teachers` Councils of Commerce and Management in Karnataka to revamp business education. As a Founder President, he has contributed to give a new turn to business education in Karnataka. At the instance of the Federation, Government of Karnataka appointed a high-powered committee to restructure business education in Karnataka for which he was appointed as a member. He has won many laurels for his contribution to business education.

D.S. Gopala Krishna -

Faculty, MBA Department,

Surana P.G. Centre,

Kengeri, Bangalore.

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