Counselling Skills for Managers

ISBN Number : 978-93-5495-098-8

Student Price : Rs.275

Student Dollar Price : 11$

Library Price : Rs.995

Library Dollar Price : 40$

Book Edition : First

Year of Publication : 2021

No. Of Pages : 164

About The Book

The turbulent world of competition, demanding corporate culture, deadlines, targets and technological changes have left employees with excessive pressure and a high level of stress. Organizations have realized the necessity of having stress-free and motivated employees to perform effectively. Employee Counselling is an effective method of understanding the emotional, psychological or personal problems of employees which affect their performance; and helping them to tackle it. It is an effective tool for a manager to fine-tune the performance and behaviour of employees. This book "Counselling Skills for Managers – A Holistic Perspective" is primarily intended to serve as a textbook for students pursuing various courses in Management and Psychology. The book is focused, comprehensive and lucid. Moreover, this book will introduce students to the concept of counselling from an employee's perspective and gives a to-the-point description so that students can grasp the concepts easily. The book has also incorporated contemporary concepts in the field of employee counselling. The pedagogy of the book includes learning objectives, summary, review questions from previous year's question papers and case studies based on real situations where the theoretical knowledge can be applied to give a more practical orientation.


Contents -

1: Overview of Employee Counselling
2: Functions of Counselling
3: Approaches to Counselling
4: Counsellors' Skills
5: Counselling Process
6: Counselling Procedure
7: Client Relationship and Client Problems
8: Changing Behaviour Through Counselling Interventions
9: Record-keeping in Counselling
10: Application of Counselling in Organisational Settings
Case Studies

About The Author

Dr. Elizabeth George is with DDUKK, Cochin University of Science and Technology (CUSAT). She has served as the Head of Department in the Department of Management Studies, Adi Shankara Institute of Engineering and Technology, Kalady and Department of Business Administration (MBA), MES College, Marampally, Aluva. She is a postgraduate in Business Administration with a specialization in Marketing and Human Resource Management from the University of Madras. She holds a Ph.D. in the area of Organizational Behaviour and Human Resource Management from Cochin University of Science and Technology (CUSAT). She did her M.Phil. in Management from Bharathiar University. She has more than two decades of teaching experience at postgraduate level.

She has published more than 35 articles in nationally and internationally refereed journals including Thomson Reuters Indexed and Scopus Indexed journals; and has chaired several national and international seminars. She is the author of two books Psychological Empowerment and Job Satisfaction in Banking Sector (co-authored), Palgrave Macmillan Publication and Effectiveness of Employee Training Programme. She is also the Review Committee Member of several national/international journals.

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