Total Quality Management

ISBN Number : 978-93-5024-577-4

Student Price : Rs.550

Student Dollar Price : 22$

Library Price : Rs.995

Library Dollar Price : 40$

Book Edition : First

Year of Publication : 2017

No. Of Pages : 446

Book Weight :562

About The Book

Quality consciousness and Total Quality Management is the need of the hour. The book gives a comprehensive apprehension of the basic aspects related with TQM. The book also contains the Quality Assurance Plan for certain products. This will assist the students and readers to formulate the quality assurance plan/s for their product/s. Days are changing. Because of globalisation; consciousness of quality  both at consumer end and manufacturing end raised at an alarming rate. Many `Products` are becoming `commodities` and Total Quality Management can be treated as an indispensable and essential survival skill.
The chapters cover a wide ground with an emphasis on concept, theory, policies and practices in this regard.


Book Content of Total Quality Management
1. Introduction
2. Quality: A New Perspective
3. An Approach to Total Quality
4. Management by Ideas
5. The Perception Process
6. Organisation Cultures and Values
7. Business Policy
8. Management the Poor Performance
9. Human Resource Planning
10. Learning
11. Communication
12. Training and Development in Organisation
13. Managerial Styles Made Effective
14. Discipline
15. Quality Systems–Model for Quality Assurance in Design, Development, Production, Installation and Servicing (ISO 9001-1994)
16. Quality Assurance Plan for Zinc Oxide Lightening Arresters
17. Quality Manual
18. Self Assessment for Business Excellence (SABE)

About The Author

Shri S.D.Bagade graduated from College of Engineering Pune (University Of Pune) in Electical Engineering in first class. He has also acquired a first class degree, standing first at centre, in Diploma in Business Management, a two years` integrated course, from Pune University. He is also a first class graduate in M.M.S. from Pune University. He stood first and Labour Welfare (D.L.L.and L.W.) He has got a varied, versatile and rich experience of working in middle management for twenty eight-years. He has extensively travelled all over India, visited several industries and got an enriched experience about quality control. During these visits he got an opportunity to discuss with the decision makers and policy makers of the concerned industries / organisations.

He has also published a number of articles in various papers and periodicals. He has delivered a number of lectures to engineers, practising managers and management students and also broadcasted on All India Radio. He has written five books on management.

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