Total Quality Management

ISBN Number : 978-93-5024-682-5

Student Price : Rs.275

Student Dollar Price : 11$

Library Price : Rs.1050

Library Dollar Price : 42$

Book Edition : First

Year of Publication : 2010

No. Of Pages : 336

About The Book

This book provides a basic, yet comprehensive, coverage of the subject "TOTAL QUALITY MANAGEMENT" as per the syllabus of MBA degree program of Ann University. It covers not only the principles and practices but also the tools and techniques of TQM. In today's global business environment, the role of quality and total quality management is undoubtedly crucial and therefore the basic knowledge of total quality management approach is essential both for students of management programs and practicing managers irrespective of their field of specialization.

This book is organized into 8 chapter which concisely present the important topics of TOTAL QUALITY MANAGEMENT. The book is reinforced with exhibits, box. Illustrations and review question, subject index being a value addition.

Book Content of Total Quality Management

Chapter 1 Introduction to Quality Management
Chapter 2 Principles and Philosophies of Quality Management
Chapter 3 Statistical Process Control and Process Capability
Chapter 4 Maintenance and Reliability
Chapter 5 Business Process Reengineering
Chapter 6 Tools and Techniques for Quality Management
Chapter 7 Organising for Quality Systems
Chapter 8 Implementation of Quality Systems


About The Author

K. Shridhara Bhat, a Graduate in Mechanical Engineering with postgraduate diploma in Industrial Management and Master`s degree in Business Administration is currently engaged in part-time teaching as a visiting professor and consultancy in the field of management education and industry.

Earlier, he worked as Professor and Head of the Department of Management Studies, East Point College of Engineering and Technology and BMS College of Engineering, Bangalore during the period of 1994 to 2005.

Before taking up teaching profession, he served Bharat Electronics for a period of about 26 years in the areas of Production and Operations Management, Materials Management, Research and Development, Human Resource Management, etc.

He has authored books in subjects such as – Production and Operations Management, Total Quality Management, Materials Management, Inventory Management, Business Process Reengineering, Operations Research and Quantitative Techniques, Management and Behavioural Processes, World-class Manufacturing, Logistics Management, Logistics and Supply Chain Management, etc.

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