Communication Management

ISBN Number : 978-81-8488-430-2

Student Price : Rs.325

Student Dollar Price : 13$

Book Edition : First

Year of Publication : 2017

No. Of Pages : 240

Book Weight :364

About The Book

The present book, "Communication Management", in its first Edition is a humble attempt to present the subjects in a very simple, brief, yet innovative way for a complete learning experience of the reader. A large number of diagrams, tables and illustrations supplement the text for better understanding. Chapter outline at the beginning of each chapter indicate at a glance the topics covered in the chapter. References and study questions at the end of each chapter enhances the utility of the Book from the student`s point of view.

The Book covers not only the most contemporary technological advancements in the realm of business/office communication like Tablet PC, Pen Drives, Voice Mail, i-phone, h-phone, Broadband spectrum, LCD and Plasma TVs, Tele and Videoconferencing, CISCO Telepresence, LAN and WAN, Vennfer, Vivid 2020 and several other gadgets, but also appendices to discuss the most popular of the SMS abbreviations, office terminology,abbreviations of words and terms for practical purposes of communication. Chapter on `Art of Speech Making`, `Art of listening` and `Office etiquette` have been elaborately written in the book.


Contents :

1. Communication Management
2. Office Correspondence & Mail Service
3. Management Reporting
4. Office Forms : Design, Management & Control
5. Collection of Data & Presentation
6. The Art of Speech Making
7. The Art of Listening
8. Office Etiquette
9. Miscellaneous
Appendix I : SMS Abbreviations
Appendix II : A Management Guide to Office Terminology
Appendix III : Abbreviation of Worlds
Appendix IV : Abbreviation of Terms

About The Author

Dr. R.K. Chopra is an associate professor in the department of commerce at the college of Vocational Studies, University of Delhi. He is an alumnus of the prestigious Shri Ram College of Commerce. He has also done L.L.B. From the University of Delhi. He was All-India Topper at the D.C.L. Examination conducted by the Indian Law Institute. He has done his Ph.D. on the The Patent System in India: The International Context. He has written more than 10 books in the areas of Management, Law, Accounting, Costing, etc. His areas of interest include: Finance, Management and Indian Patent System. He has also attended large number of National Level seminars on Finance, Banking, Stock Exchanges, Patent Systems, etc.

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