Oral Business Communication

Student Price : Rs.98

Student Dollar Price : 4$

Book Edition : First

Year of Publication : 2017

No. Of Pages : 102

Book Weight :150

About The Book

This book is meant to guide students and practitioners of Business Administration and Management in acquiring oral Communication skills required in various situations.

Besides covering the syllabus of Paper V - Oral Business Communication Laid down for the Bachelor`s degree course in Business Administration by the Chennai University, this book includes a chapter on Listening, which is an essential aspect of oral communication.


Book Content of Oral Business Communication
  1. Concept of Business Communication
  2. Communication Barriers
  3. Listening
  4. Objectives of Communication
  5. Methods of Communication: Non-verbal
  6. Oral and Written Communication
  7. Channels of Communication
  8. Role of Technology in Communication
  9. Communicating by Telephone
  10. Group Discussion
  11. Speeches and Presentations
  12. Conversation and Dialogue


About The Author

S.M. Rai was Head of the English Department at Jai Hind College before joining as Principal of Hinduja College of Commerce, Mumbai, where he was for eleven years. He was on the Advisory Board of Tolani College and was in charge of the Education and Literary Project under the able guidance of Dr Tolani, Tolani Shipping Company. He is a life member of the Asiatic Society of Mumbai and has served on its Book Selection Committee.      

He was member of the Mumbai University Senate and Board of Studies in English. He has edited a book of essays and a collection of poems for the University of Mumbai. He has written several short stories and poems and at present, is engaged in writing two novels, one in Kannada and one in English.

Urmila Rai was Principal of Narsee Monjee College of Commerce in Mumbai, for fourteen years and later, Director of Pillais` Institute of Management Studies in New Panvel. She has taught Communication in Sydenham Collage, Narsee Monjee College of Commerce, Jamnalal Bajaj Institute of Management and Narsee Monjee Institute of Management. At present, she is Visiting Faculty for Communication Techniques in Narsee Monjee Institute of Management Studies and is also corporate trainer for several companies including many ing. She has conducted training sessions for Thermax, Forbes Marshall, Maersk (India) and Knight Frank (India).

She holds a Ph.D. in English Literature and has guided students for Ph.D. she has been a member of the Senate and the Academic Council of the University of Mumbai.

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